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Xtorium Privacy Policy

Effective Date: 1 January 2025

Xtorium (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform. By using Xtorium, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect the following personal information:

  • Name
  • Email address
  • Company name
  • Company domain
  • Payment information

1.2 Device and Usage Information

We also collect:

  • IP address
  • Device information
  • Browser information
  • Usage data on Xtorium

1.3 Automated Data Collection

We collect data automatically through cookies and similar technologies to enhance the platform.

2. How We Use Your Information

2.1 Purpose of Use

We use your information for the following purposes:

  • Account management
  • Tool personalization
  • Analytics
  • Marketing (transactional emails only)
  • Customer support

2.2 AI Model Training

Depending on your subscription tier, your usage data may be used to improve our AI models and enhance our services.

2.3 Communication

We send transactional emails related to your account and activities on Xtorium. You can opt out of non-essential emails.

3. Information Sharing

3.1 Third-Party Sharing

We do not share your information with third parties, except for Xtorium’s internal use to improve our platform.

3.2 Partnerships

We do not partner with external companies that have access to your data.

3.3 Integrations

We do not share your data with external services through integrations unless you enable it.

4. Data Retention

4.1 Retention Period

We retain your data for one month. After that, it will be permanently deleted.

4.2 Data Deletion

  • Project Data: You can delete projects and their components. Deleted data is retained for one month for restoration purposes.
  • Account Deletion: To delete your account, email us at [support email].

4.3 Automatic Data Management

Inactive data is automatically removed after one month.

5. User Rights and Control

5.1 Data Access and Deletion

You can access or delete your data at any time through the platform.

5.2 Project Management

You have full control over your projects, schemas, and related data.

5.3 Region-Specific Rights

We comply with regulations such as GDPR, CCPA, and other applicable privacy laws.

6. Data Protection

6.1 Security Measures

We implement the following measures to protect your data:

  • Encryption
  • Firewalls
  • Access controls
  • Web Application Firewall (WAF)

6.2 Certifications

We currently do not hold industry certifications but adhere to industry-standard practices.

6.3 Breach Notifications

In case of a data breach, we will notify affected users promptly.

7. Cookies and Tracking Technologies

7.1 Purpose

We use cookies and similar technologies for analytics and user sessions.

7.2 User Control

You can manage cookie preferences through your browser settings.

7.3 Third-Party Tracking

We do not embed third-party trackers or marketing cookies.

8. Children’s Privacy

Xtorium is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. International Users

9.1 Global Availability

Xtorium is accessible globally. We ensure compliance with international data transfer regulations, including GDPR and CCPA.

9.2 Regional Disclosures

We provide region-specific privacy notices as required by applicable laws.

10. Third-Party Integrations

10.1 User-Managed Integrations

Integrations with third-party tools are managed by users. Any data shared with external tools is at the discretion of the user.

10.2 External Processing

Data shared through integrations will depend on the external tool selected by the user.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at [support email].

13. Additional Information

13.1 Unique Features

There are no additional unique privacy concerns for Xtorium beyond those listed here.

13.2 Internal Improvements

We may use anonymized and aggregated data for internal improvements and AI training.

By using Xtorium, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it.